Welcome to the Twella FAQ page, where you can find answers to your questions about how our Chrome extension can help you take control of compulsive spending. You can learn about how Twella works, the support provided by our Personal AI Mentor, and the simple steps to get started. For detailed information on our practices, you can also access our terms of service and privacy policy directly from this page.
Twella is a Chrome extension designed to help users control compulsive spending by offering a mindful approach that involves blocking access to identified e-commerce websites, suggesting healthier alternatives to shopping, and providing AI-driven support to manage emotions and spending habits.
Users add their frequent e-commerce sites to Twella. If they attempt to access these sites, Twella blocks the access and suggests alternative activities like taking a walk or breathing exercises to help manage the urge to spend.
Twella includes a Personal AI Mentor that helps users understand their spending behaviors and emotions, providing personalized insights and recommendations.
You can start using Twella by installing the Chrome extension from our website.
Twella's terms and conditions and privacy policy are accessible directly from the website.
Twella offers a free version that includes all core functionalities, such as website blocking and alternative activity suggestions, allowing you to effectively manage your spending habits. The Personal AI Mentor, which provides additional support and personalized insights, is available in the paid version of the extension.
The AI Mentor in Twella is designed to enhance your journey towards mindful spending. It offers personalized guidance and emotional support to help you understand and manage your spending behaviors. By analyzing your habits and triggers, the AI Mentor provides tailored insights and recommendations, making it easier for you to make conscious choices about your spending and develop healthier financial habits.
Currently, Twella is only available as a Chrome extension for desktop browsers. However, we are actively working to expand its availability to other browsers and mobile devices. This will enable a wider range of users to benefit from Twella's features across different platforms in the near future. Keep an eye on our updates for when these versions become available.
You can easily customize your list of blocked sites using the Twella admin portal. Simply log in to your account where you can add or remove any website you want to manage. This feature allows you to tailor Twella’s functionality to suit your specific needs and preferences, whether by adding new sites to block or removing sites you no longer wish to restrict.
When Twella blocks a site, it suggests several alternative activities to help manage your spending impulses:
In the paid version, you also gain access to the AI Mentor, which can provide further personalized suggestions and support.
Twella collects only essential information to enhance its functionality and user experience. We store your email address, the number of times a site is blocked or accessed, and which alternative activities you choose, such as meditation or taking a walk. Additionally, for users with the paid version, we track interactions with the AI Mentor. This data helps us improve our services and provide you with more tailored support.